Energy Systems Group

Lead Systems Operations Technician

3 months ago
# of Openings
Operations Services



The Lead Systems and Operations Technician directs the efforts of Systems and Operations Technicians and other trades, when assigned, and performs operations, maintenance, and repair of systems and buildings at company and customer sites.




  • The Lead Systems and Operations Technician directs and coordinates the activities of assigned workers in performing tasks directly related to operating and maintaining the system or systems.
  • Leadership role as a mentor and role model training and developing Systems and Operations Technicians and other trade technicians.
  • Leads efforts in troubleshooting complex issues.


  • Assist management in development of the quality assurance program for repair response and planned maintenance.
  • Assist management in the development of maintenance plans for all equipment to include activities to be performed, safety/hazard reviews, frequency, tools/material required, and special skills needed.
  • Assist management in the development of major maintenance plans to ensure long-term reliability and maintainability of all equipment. Major maintenance includes repair projects that will require detailed planning, specialized tools / skills, contracted labor, and major equipment purchases.
  • Communicate with supervisors/management as to job progress and issues of assigned work.
  • Interact with customers to evaluate needs, plan activities, implement solutions, and report progress,
  • Creates, reviews, and approves purchase requisitions depending on scope and scale of purchases in accordance with business rules and authorities.
  • Maintains and reports on equipment and material inventories.

Operations and Maintenance

  • The Lead Systems and Operations Technician operates and maintains one or more systems that provide an establishment with such services as heat, air-conditioning (cool, humidify, dehumidify, filter, and circulate air), refrigeration, steam or high temperature water or electricity.
  • Duties involve:
    • observing and interpreting readings on gauges, meters and charts which register various aspects of the system's operation,
    • adjusting controls to insure safe and efficient operation of the system and to meet demands for the service provided,
    • recording in logs various aspects of the system's operation,
    • keeping the engines, machinery and equipment of the system in good working order.
    • treating water systems (boiler, chilled water, condensing water, etc) with chemicals and analyze for such things as acidity, causticity, and alkalinity.
    • drawing fluid samples (oils, lubricants, fuel, etc.) from equipment and perform tests or deliver for testing by others.
    • performing diagnostic tests and measurements on equipment
  • Able to diagnose and repair equipment in a timely manner.
  • When assigned, work a rotating shift that includes 12-hour shifts on both days and nights, with some periods of being the only one on shift.
  • Perform general maintenance and repair of equipment and buildings requiring practical skills and knowledge (but not proficiency) in such trades as painting, carpentry, plumbing, masonry, grounds keeping, and building electrical work.
  • Maintain high pressure steam lines including but not limited to traps, strainers, expansion joints, insulation, and keep clear of vegetation.

Health and Safety

  • Responsible for safe work practices and implementation of operational excellence.
  • Obtain safety permits and conduct activity hazard analyses.
  • Use and ensure good condition of all personal protective equipment.


  • Must be available at any hour of the day to personally address job site and plant emergencies
  • Completes all company and regulatory training including computer-based training.






  • Seven (7) years’ as a boiler operator/tender
  • National Institute for the Uniform Licensing of Power Engineers (NIUPLE) or equivalent for other states
  • OSHA10 Training
  • High school degree, vocational/ technical training school.



  • Ten (10) years’ related experience in the Energy Services, Performance Contracting, and/or HVAC industry as a Supervisor.
  • National Institute for the Uniform Licensing of Power Engineers (NIUPLE) or equivalent for other states
  • OSHA30 training
  • Previous leadership and/or supervisory experience.



  • Excellent communication skills (verbal and written)
  • Working knowledge of Microsoft Office programs (Word, Excel, Outlook, ect.)
  • Time management and scheduling skills
  • High level understanding of boiler and HVAC systems with extensive field experience installing, repairing, and modifying HVAC systems
  • Ability to work 12-hour rotating shift schedule, including nights, weekends, and holidays as needed
  • In-depth knowledge of facility energy infrastructure (mechanical and electrical systems/equipment), energy conservation practices, and facility operations and maintenance, as well as other ancillary building systems and equipment
  • Ability to read, analyze and interpret technical procedures, manuals, etc.
  • Ability to compose and write reports, business correspondence, and procedure manuals
  • Problem-solving skills and the ability to collect data, establish facts, and make valid decisions
  • Maturity and professionalism to effectively handle frequent exposure to senior members at ESG, as well as with external organizations, customers, and the public.
  • Consistent and reliable attendance is required.
  • Able to obtain access to customer facilities. Does not require a government security clearance.
  • Able to operate motor vehicles both on and off the facility in performing work duties.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.


 While performing the duties of this job, the employee must occasionally lift and/or move up to 50 pounds.  The employee must be able to walk, climb stairs, climb ladders, and occasionally work in confined spaces.  Specific vision abilities required by this job include color vision and depth perception.  The employee should be able to operate a computer and have a least a high school level of comprehension and retention.


The employee is required to practice, recognize, and interpret safety precautions and follow safety rules and OSHA requirements as they relate to the job.


The employee is required to work in an indoor environment. Conditions may include noise, heat, cold, dust, rain and others. The noise level in the work environment is usually moderate.


Consistent and reliable attendance is required.



Energy Systems Group reserves the rights to modify, interpret, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including main accountabilities, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.”


Energy Systems Group prides itself on being an equal opportunity employer. It is the policy of Energy Systems Group to implement opportunities for all qualified applicants without regard to race, color, religion, sex, age, national origin, sexual orientation, or physical or mental disability, veteran, or any other legally protected status, as embodied in federal, state, and local legislation. Equal employment is a part of all of our personnel policies and practices, including but not limited to, all hiring, placement, promotions, transfers, advertising, training, and termination policies.



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