This position requires experience and knowledge working with the currently deployed company IT systems operating in a Windows environment. These systems include but are not limited to Windows servers, Active Directory, hardware, software, peripherals, networking, Microsoft Office, SharePoint and Skype for Business. The Information Technology Analyst installs, supports and modifies hardware and software systems and provides technical advice and support to system end-users. The position troubleshoots and resolves user and/or system initiated issues, providing requisite training to end users. The position coordinates and executes hardware/software acquisition and deployment as instructed.
SOFTWARE SUPPORT AND MAINTENANCE
EDUCATION/CERTIFICATIONS AND EXPERIENCE
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to work at a desk and operate a computer, often sitting for long periods of time. The employee may occasionally have to lift and/or move up to 10 to 20 pounds.
The employee is required to practice, recognize, and interpret safety precautions and follow safety rules and OSHA requirements as they relate to the job. The employee is required to work in an indoor environment. The noise level in the work environment is usually moderate.
Consistent and reliable attendance is required.
Energy Systems Group reserves the rights to modify, interpret, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including main accountabilities, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.”