Energy Systems Group

  • Business Support Specialist

    Job Location US-IN-Newburgh
    Posted Date 1 week ago(7/9/2018 10:54 AM)
    ID
    2018-1511
    # of Openings
    4
    Category
    Corporate Staff
  • Overview

     

    Provide administrative support, as it applies to the areas of ERP (Enterprise Resource Planning) system functions (including data entry) and business processes. Work with BA (Business System Analyst) team to identify and enhance end user support, training, continuous improvement and troubleshooting. Assist team with migration to, implementation of and continued operations of business within the ERP system.

     

    Responsibilities

     

    • Work with BAs to maintain and update database records
    • Work with BAs and end users to monitor and support prequalification activities as well as to qualify Suppliers based on Business Unit/ Regional needs
    • Perform process support, data entry, data analysis and appropriate follow up in ERP system as directed and trained
    • Monitor and support ERP workflow
    • Assist BAs and training coordinator with training activities including process documentation, production of training materials, coordination and communication of ERP training activities
    • Work with BAs to gain and maintain an operational understanding of pertinent modules within ERP system
    • Assist departments in moving records through ERP system
    • Work with BAs to maintain records database within ERP system
    • Assist BAs in implementing and managing a continuous improvement program
    • Coordination and communication with staff to assure proper support is provided to enhance the defined business processes using the ERP system
    • Identify and resolve or escalate issues related to process, workflow or functional performance of ERP
    • Perform all other duties as assigned

     

     

     

    Qualifications

     

    EDUCATION/CERTIFICATIONS AND EXPERIENCE

    Minimum:

    • High School Education required; College Degree preferred

    COMPETENCY REQUIREMENTS

    • Experience with Microsoft Office Suites and an understanding of databases
    • Ability to work well with all organizational levels
    • Excellent communication skills (verbal and written), including helpfulness and patience in dealing with fellow employees
    • Ability to define problems, collect data, establish facts, draw valid conclusions, exercise discretion, and use independent judgment
    • Able to multitask, prioritize, and manage time efficiently
    • Self-motivated and self-directed
    • Willingness to work in a collaborative environment

    ESSENTIAL FUNCTIONS:

     

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

     

    While performing the duties of this job, the employee is regularly required to work at a desk and operate a computer, often sitting for long periods of time. The employee may occasionally have to lift and/or move up to 10 to 20 pounds.

     

    The employee is required to practice, recognize, and interpret safety precautions and follow safety rules and OSHA requirements as they relate to the job. The employee is required to work in an indoor environment. The noise level in the work environment is usually moderate.

     

    Consistent and reliable attendance is required.

     

    Energy Systems Group reserves the rights to modify, interpret, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including main accountabilities, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.”

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